Consumers can sue new power firms over poor services- NERC

 

 

26 December 2013, Abuja - Unlike the old dispensation, electricity consumers in Nigeria now have the right to sue operators in the Nigeria Electricity Supply Industry, NESI, over criminal activities, poor services or breach of agreement.

In an interview, the chairman of the Nigeria Electricity Regulatory Commission, NERC, Dr Sam Amadi, said any aggrieved electricity consumer has the right to sue the new power firms under the private sector-driven electricity market.

Amadi said, “The consumers have that right and I want to encourage consumers to exercise those rights. If people commit any violation of civil or criminal laws in the course of producing electricity, they are liable and could be convicted.”

Such matters, he said, could be taken before the regulators’ consumer complaints resolution mechanism or before a law court.

 

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